About the project
Overview
Petty Petty Ding Ding's Animal Hospital was created to show how easy it should be for a user to sign their animal up for an appointment.
We aimed for easy usability and effectiveness when signing up.
Site Content
Role
Concept - Research - Visual - Interaction
Duration
October 29th, 2022- December 1st, 2022
Tool
Adobe XD
Problem
Most Veterinary websites do not have sections a user can easily fill for a pet, or easily navigable websites altogether.
Solution
Create a site one can easily fill out information for their pet that is free of user bias, allowing all users to easily navigate through it.
Constraints
1) Application had to be quick so that users to not feel fatigued attempting to sign their pet up for a visit.
2) Website had to be easy to navigate through because of all of the information needed from the user can cause some confusion.
Details
Summary
While conducting online and in person interviews, we were able to find a common ground that many users were frustrated with. This frustration was rooted in the lack of usability throughout veterinary websites.
Connectivity/ Accessability
Users interviewed were frustrated in the lack of guidance within veterinary websites. This was due to the fact that they were getting lost in a sea of unnecessary information.
Usability
Users were able to navigate quite easily through the app with no problems at all. This was typically a 5-7 step process.
Familiarity
During the design process, we attempted to keep it similar to a veterinary website visually, yet easier to use component wise.
Competitors
The competitors I looked to were all direct: Murphy Road Animal Hospital, Holland Veterinary Services, and Metro Paws Animal Hospital.
What is different about our website?
The website we made is more user-friendly, taking into account users that may have more of a challenge getting through the sign up process. We made it much easier to sign up.